Sayina UK LTD This privacy policy notice sets out how Sayina UK Ltd uses and protects any information that you give Sayina UK Ltd, including information you provide when you use this website.
Privacy Policy for sayina.com
Effective Date:
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By accessing or using our website or services, you consent to the practices described in this policy.
Information We Collect
Personal Information: When you place an order or create an account, we may collect personal information such as your name, email address, billing and shipping addresses, and contact information.
Order Information: We collect information related to your orders, including products ordered, payment details, order history, and correspondence regarding your orders.
Device and Usage Information: We automatically collect information about your device and how you interact with our website, including your IP address, browser type, pages visited, and access times.
How We Collect Information
Directly from You: We collect information that you provide directly to us when you create an account, place an order, or contact our customer support.
Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing and shopping activities on our website. For more information, please refer to our Cookie Policy.
How We Use Your Information
We may use your personal information for the following purposes:
To process and fulfill your orders.
To communicate with you about your orders and provide customer support.
To improve our website, services, and user experience.
To send you promotional emails and updates, with your consent.
To comply with legal obligations.
Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. The maximum retention period for your personal information is generally for up to 6 years following the 31st January after the tax year ends. We keep data as laid down by HMRC rules and regulations for the retention of files.
Sharing of Your Information
We may share your personal information with the following third parties:
Suppliers: We may share your order information with our suppliers to fulfill your orders and provide products.
Couriers: We share your shipping information with delivery companies, such as UPS, DHL Express, DPD and Royal Mail, to facilitate the delivery of your orders.
Service Providers: We may engage third-party service providers to assist with website operations, payment processing, and other business functions. These providers have access to your personal information only as necessary to perform their functions.
Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights and safety, and investigate fraud or security issues.
Your Rights and Choices
You have the following rights related to your personal information:
Access and Portability: You may request access to the personal information we hold about you and the right to receive it in a portable format.
Correction: You may request correction of inaccuracies in your personal information.
Deletion: You may request the deletion of your personal information, subject to legal limitations.
Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the instructions in our emails or contacting us.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be effective when posted on our website.